There are a number of disabled car parking spaces available for use in Car Parks 1, 2 and 4. These car parks are located at the main entrance, near the secondary (keyhole) entrance and adjoining Rhino Bistro at the back of the zoo.

Most of the National Zoo is accessible by wheelchair. The site does include some steep inclines however if you follow the designated adventure trail these areas will be avoided.

Wheelchair hire is available – bookings are recommended.

A full viewing of the zoo is a decent walk….easy for some, not so easy for others…

If your mobility isn’t great or you have toddlers who would struggle with the distance, you can split up your visit. You can do one section one day and return any time in the next 2 weeks to see the other section. Parking is generally available near the start of both sections.

The cost of a two-day pass is just $5-10 extra:

Click here for more information on the two-day pass.

The National Zoo and Aquarium have several mobility scooters available for hire. Advanced bookings are encouraged as we do have limited units available on any given day. To make a booking please call 02 6287 8400 or email frontdesk@nationalzoo.com.au. Identification is required and a hire form needs to be completed at the time of hire.

 Hire costs are lower than elsewhere and are designed to cover maintenance costs only. The hire costs are a minimum of $25 for up to 4 hours and $5/hour thereafter. Members receive a discount, and their cost is $15 plus $4/hour thereafter.

The National Zoo and Aquarium (NZA) welcomes visitors with guide dogs and assistance dogs that have completed their training. There are some limitations and bookings must be made – please contact NZA in advance to make a booking (NZA will endeavour to expedite any visits when required).

 It is preferable to send an email with your phone number to assistance@nationalzoo.com.au so that a staff member knowledgeable of our policies can call you. If an email is not possible, call 02 6287 8400 and if a relevant staff member is not available, leave a phone number for a return call.

Carers for special needs visitors are admitted free of charge with their paying guest. Carers ID is required upon entry. Maximum F.O.C ratio is 1:1.

COMPANION CARD holders receive free entry, as well as their Carer.

Wheelchair accessible toilets are located throughout the zoo.

Visit our Adventureland Playground, located next to the Rhino Bistro and Viewing Park area. It is a truly unique playground, featuring a total of over 80 activities plus various sized fibreglass animal sculptures for children aged 2-12 to explore and play on. It also includes wheelchair accessible activities and structures.